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Contact Us

Head Office & Reception

28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Tel: (852) 3920 2888

Fax: (852) 3920 2789

Training Centre

21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Media Relations

Fax: (852) 3920 2501

Email: public.relations@shkf.com

Partnerships

Email: partnership@shkf.com

Career

Email: hr@shkf.com

Anti-Fraud Helpline

If you suspect that fraudulent activity or irregularities have occurred with respect to your account(s), please call our Anti-Fraud Helpline on

(852) 3920 2980 immediately.

Customer Service Hotline

(852) 2822 5001 (Hong Kong)

(86) 4001 208 828 (Mainland)


Operating hours:

Monday to Friday 8:00am-10:00pm

Saturday 9:00am-6:00pm

Closed on Sunday & Hong Kong public holidays


For existing personalised investment service customers, please contact your Investment Consultant.

Email

General Enquiry: cs@shkf.com

Personalised Investment Service customers: enquiry@shkfg.com

SHK Direct customers: enquiry@shkdirect.com

General FX Enquiry: enquiries@shkforex.com

SME Business Solutions Enquiry: biz.solution@shkf.com

General Insurance Enquiry: insurance@shkf.com

Life Insurance Enquiry: lifeinsurance.wm@shkf.com

Fax

General Enquiry / Personalised Investment Service: (852) 3929 6080

SHK Direct customers: (852) 3920 2082

General Insurance Enquiry: (852) 3920 2159

Customer Settlement Counter

21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong


Opening hours:

Monday to Friday 9:00am-4:00pm

Closed on Saturday, Sunday & Hong Kong public holidays

Correspondence Address

28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Branches

Mongkok

2/F, Silvercorp International Tower, 707-713 Nathan Road, Mongkok, Kowloon

Tel: (852) 2398 8778

Fax: (852) 2398 8755

Tsuen Wan

15/F, Hang Seng Tsuen Wan Building, 289 Sha Tsui Road, Tsuen Wan, New Territories

Tel: (852) 2412 9888

Fax: (852) 2412 9900


Opening hours of Mongkok and Tsuen Wan branches:

Monday to Friday 9:00am-6:00pm

Saturday 10:00am-12:30pm

Closed on Sunday & Hong Kong public holidays

Macau

Unit B, 17/F, Fortune Business Centre, No. 810, Avenida Panorâmica do Lago Nam Van, Macau

Tel: (853) 2878 1212

Fax: (853) 2878 0178 / (853) 2878 0186

 

Opening hours:

Monday to Friday 9:00am-6:00pm

Closed on Saturday, Sunday & public holidays